This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Telephone:       020 8464 0718
Fax:                  020 8466 9248

DysartSurgeryEd

 

IMPORTANT NOTICES:

 

SMS TEXT ALERTS

We can now send text messages to your mobile phone to notify when your blood results are back and to confirm the time of the appointment you have booked.  Please advise us of your mobile telephone number if you would like to make use of this service which is free to all our patients.

FLU SEASON

We are now booking appointments for flu vaccinations. If you are in an at-risk group contact us now to arrange for your FREE jab.

OTHER NOTICES

▪  ON LINE PRESCRIPTIONS
Did you know you could get your repeat prescriptions online? Contact the surgery to access your individual PIN number

▪  WHEN WE ARE CLOSED
Did you know who to contact if you or a family member are unwell when the surgery is closed? Go to the When We Are Closed.

▪  PUSHCHAIRS
Due to fire regulations, we are unable to allow push chairs in our entrance hall and waiting room.  We apologise for any difficulties this may cause.

Patient Access

You can now use the internet to book appointments with a GP, request repeat prescriptions for any medications you take regularly and look at your medical record online.

 

Being able to see your record online might help you to manage your medical conditions. It also means that you can even access it from anywhere in the world should you require medical treatment on holiday. If you decide not to join or wish to withdraw from this service, this is your choice and this decision will not affect the quality of your care.ce

 

You will be given login details, so you will need to think of a password which is unique to you. This will ensure that only you are able to access your record – unless you choose to share your details with a family member or carer.

 

The practice has the right to remove Patient Access services to anyone that does not use them responsibly.

  

Before you apply for online access to your record, there are some other things to consider.

Although the chances of any of these things happening are very small, you will be asked that you have read and understood the following before you are given login details.

  

Things to consider

 

Forgotten history

There may be something you have forgotten about in your record that you might find upsetting.

Abnormal results or bad news

If your GP has given you access to test results or letters, you may see something that you find upsetting to you. This may occur before you have spoken to your doctor or while the surgery is closed and you cannot contact them.

Choosing to share your information with someone

It’s up to you whether or not you share your information with others – perhaps family members or carers. It’s your choice, but also your responsibility to keep the information safe and secure.

Coercion

If you think you may be pressured into revealing details from your patient record to someone else against your will, it is best that you do not register for access at this time.

Misunderstood information

Your medical record is designed to be used by clinical professionals to ensure that you receive the best possible care. Some of the information within your medical record may be highly technical, written by specialists and not easily understood. If you require further clarification, please contact the surgery for a clearer explanation.

Information about someone else

If you spot something in the record that is not about you or notice any other errors, please log out of the system immediately and contact the practice as soon as possible.

 

Please come into the surgery and complete a registration form.  

Requirements: Photo ID, proof of residence. 

 

Disclaimer:

It will be your responsibility to keep your login details and password safe and secure. If you know or suspect that your record has been accessed by someone that you have not agreed should see it, then you should change your password immediately.  If you cannot do this, we recommend that you contact the practice so that we can remove online access until you are able to reset your password. 

If you print out any information from your record, it is also your responsibility to keep this secure. If you are at all worried about keeping printed copies safe, we recommend that you do not make copies at all.

You can still use our telephone number (020 8464 4138) or email address (broccg.dysartreception@nhs.netfor any of these services.  

 

Access to you medical records without online access:

If you would like to access your medical records we require you to complete the Access to Medical Records Form.

Access to Medical Records Form

If you require a copy of your full medical record or part of your medical record there is a charge for this, please speak with reception, or view the 'Travel & Private Medical Fees' tab above.

Data Protection & Freedom of Information

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website