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Telephone:       020 8464 0718
Fax:                  020 8466 9248






We can now send text messages to your mobile phone to notify when your blood results are back and to confirm the time of the appointment you have booked.  Please advise us of your mobile telephone number if you would like to make use of this service which is free to all our patients.


We are now booking appointments for flu vaccinations. If you are in an at-risk group contact us now to arrange for your FREE jab.


Did you know you could get your repeat prescriptions online? Contact the surgery to access your individual PIN number

Did you know who to contact if you or a family member are unwell when the surgery is closed? Go to the When We Are Closed.

Due to fire regulations, we are unable to allow push chairs in our entrance hall and waiting room.  We apologise for any difficulties this may cause.

Friends & Family Test / Feedback

Click on the links below to read the Friends and Family feedback.

FFT Feedback September 2018

Friends & Family Test (FFT)

The Friends and Family Test (FFT) is an important feedback tool that supports the fundamental principle that people who use NHS services should have the opportunity to provide feedback on their experience.

It asks people if they would recommend the services they have used and offers a range of responses. When combined with supplementary follow-up questions, the FFT provides a mechanism to highlight both good and poor patient experience. This kind of feedback is vital in transforming NHS services and supporting patient choice.

Launched in April 2013, the FFT question has been asked in all NHS inpatient and A&E departments across England and, since October 2013, all providers of NHS funded maternity services. In its first year, more than 2 million individual responses were given. The FFT is now being rolled out to an extra seven areas of NHS care making the opportunity to leave feedback possible in almost all NHS services.

From 1 December 2014, the FFT will be available in GP practices, from January 2015 in mental health and community services and from 1 April 2015, it will be expanded to NHS dental practices, ambulance services, patient transport services, acute hospitals outpatients and day cases.

The feedback gathered through the FFT is being used in NHS organisations across the country to stimulate local improvement and empower staff to carry out the sorts of changes that make a real difference to patients and their care. While the results will not be statistically comparable against other organisations because of the various data collection methods, FFT will continue to provide a broad measure of patient experience that can be used alongside other data to inform service improvement and patient choice.

Friends & Family Test video

To take the FFT survey click on the link below:

Friends & Family Survey 


Previous surveys

FFT Feedback August 2018

FFT Feedback July 2018

FFT Feedback June 2018

FFT Feedback May 2018

FFT Feedback April 2018

FFT Feedback March 2018

FFT Feedback January 2018

FFT Feedback December 2017

FFT Feedback November 2017

FFT Feedback October2017

FFT Feedback September 2017

FFT Feedback August2017

FFT Feedback July 2017

FFT Feedback June2017

FFT Feedback May2017

FFT Feedback April 2017

FFT Feedback March 2017

FFT Feedback January 2017

FFT Feedback December 2016

FFT Feedback November 2016

FFT Feedback October 2016

FFT Feedback September 2016

FFT Feedback August 2016

FFT Feedback July 2016

FFT Feedback June 2016

FFT Feedback May 2016

FFT Feedback April2016

FFT Feedback March2016

FFT Feedback February2016

FFT Feedback January2016

FFT Feedback December2015

FFT Feedback November2015 

FFT Feedback October2015

FFT Feedback September2015

FFT Feedback August2015

FFT Feedback June2015

FFT Feedback May15.pdf 

FFT Feedback April2015.pdf

FFT Feedback March15v1.pdf

FFT Feedback February2015.pdf

FFT Feedback January2015.pdf


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