13 Ravensbourne RoadBromleyKent, BR1 1HNTel: 020 8464 4138
Telephone: 020 8464 0718 Fax: 020 8466 9248
► SMS TEXT ALERTS
We can now send text messages to your mobile phone to notify when your blood results are back and to confirm the time of the appointment you have booked. Please advise us of your mobile telephone number if you would like to make use of this service which is free to all our patients.
► FLU SEASON
We are now booking appointments for flu vaccinations. If you are in an at-risk group contact us now to arrange for your FREE jab.
▪ ON LINE PRESCRIPTIONSDid you know you could get your repeat prescriptions online? Contact the surgery to access your individual PIN number
▪ WHEN WE ARE CLOSEDDid you know who to contact if you or a family member are unwell when the surgery is closed? Go to the When We Are Closed.
▪ PUSHCHAIRSDue to fire regulations, we are unable to allow push chairs in our entrance hall and waiting room. We apologise for any difficulties this may cause.
A full appointment system is in operation to see either your usual Doctor or the Practice Nurse.
We encourage patients to see their usual doctor to provide continuity of care.
Appointments can be made
Please let reception know if you wish to apply for internet access to book appointments or order repeat prescriptions on line.
Phones open at 8am to book appointments.
For urgent advice when the surgery is closed (Monday - Friday 18:30 - 08:15) phone 111
or phone 999 in an emergency.
Bromley GPs are now providing more patient appointments in the evenings and at weekends. These extended services are available from 4pm to 8pm in the evening and 8am to 8pm at weekends at one of the three Bromley GP Alliance access hubs.
To get an appointment at one of the hubs, call the surgery on 020 8464 4138. Hubs are located in Beckenham, central Bromley and Orpington. You will see a local GP who will have access to your medical records (with your consent).
If you need to see a GP urgently when we are closed please call 111.
We have a phlebotomy service at the surgery. To access our blood taking service please call the surgery on 020 8464 4138.
Our clinics are held on:
Tuesday 08:00 to 12:00
Thursday 08:30 to 12.30
If possible please try to telephone reception before 10:30 if you require a home visit.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.
You may be visited at home by paramedics (rapid response team) or a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
We are open on Wednesday from 07:00 to 08:00 & Saturday morning from 08.45 to 12:00 for booked appointments only. Please speak with a receptionist for more details.
If you book one of our extended hour appointments and decide you no longer need it, would you kindly let us know 24hours beforehand, as these appointments have a high rate of patient failure to attend.
Dysart Surgery has been a GP training practice for over 30 years. Drs Rakowicz & Hoare are all approved trainers for the London Deanery GP Speciality Training Scheme.
You may be offered an appointment to see the current GP Registrar (a fully qualified doctor who is gaining experience in general practice).
You may be asked before your appointment whether you consent to your consultation with the GP Registrar being videoed or recorded. These videos/recordings are solely for training purposes, to help improve consultation skills and may be reviewed by GP trainers or examiners.
If you have a simple medical problem or wish to discuss your concerns, you may find it convenient to book a telephone consultation. Some examinations which are more complicated or require a physical examination may still require a face to face consultation. Problems suitable for telephone consultations include:
Unfortunately we do not currently offer an email consultation service.
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