Prescriptions

Repeat prescriptions are medications which appear on the reverse of your prescription which your doctor would like you to continue on a regular basis.

How to Request your Prescription

Repeat prescriptions may be ordered in several ways:

Online

You can order your repeat prescriptions via NHS App or Patient Access on a computer, iPad or a phone app. The surgery will give you a log in and password to access this.

NHS App

Patient Access

Email

[email protected]

In Person

Fill in a prescription request form or underline the items needed on the tear-off side of your prescription and drop it into the surgery. Please do not order any medications you do not need.

Post

If a stamped addressed envelope is supplied, your prescription can be returned via Royal Mail. Find our postal address.


Electronic Prescription Service

EPS4 switch on:

From 1st April 2020 all prescriptions will be sent electronically to your nominated Pharmacy. You will no longer need to visit the surgery to collect a paper prescription. This makes the prescribing and dispensing process more efficient and convenient.

If you have not yet nominated a pharmacy to receive your electronic prescription it is not too late. Please let us know which pharmacy you would like to nominate.

[email protected] or call:  020 8464 4138

For patients that have not yet nominated a pharmacy; you will be given a printed token you can take to a pharmacy of your choice, they will be able to download your prescription using a unique barcode on the token.

The barcode enables the surgery and pharmacy to track the prescription and to check its status; printed tokens do not require a doctor’s signature.

There is no change to the procedure for ordering or processing a repeat prescription. If your pharmacy is responsible for ordering your prescription they will continue to do so.

Please allow 2 working days in full (48hrs) for your prescription to be processed, 3 days (72 hours) for an acute request.


Prescription Costs

Prescription charges from April 2020 are as follows:

  • Single charge per item: £9.15
  • 3-month PPC: £29.65
  • 12-month PPC: £105.90

If you pay for prescription items frequently, you may find it cheaper to buy a prepayment certificate. You can do this by visiting here.


Private Prescriptions

A private prescription can only be issued if the medication is not available on the NHS. The prescription is not paid for by the NHS and the cost is paid for by the patient. It is charged by the cost of the medicine and the pharmacists charge for supplying it.

Please note a prescription is a legal document which the doctor who has signed it is responsible. Doctors who are seen privately cannot issue NHS prescriptions.