Appointments

How to Make an Appointment

Appointments may be booked in several ways:

eConsult

Use the Contact Your Doctors Online pop up form on the front page of our website.  We are responding to eConsults within 24 hours at present.

Online

Patients can book appointments up to 4 weeks in advance using online services.

By Phone

Patients can book an appointment by calling reception on 020 8464 4138

We are experiencing high volume of calls to the Practice.  We would prefer if you would use eConsult. 

Please only use the Practice email address to order repeat prescriptions, or for queries: [email protected]


Cancelling Your Appointment

When you receive an appointment at the practice, please ensure that you arrive on time. If you can no longer make your appointment, it is very important you let the practice know so this can be offered to another patient. A lot of money is wasted in the NHS every year by patients who do not attend a booked appointment.

If you receive an appointment reminder via text message and want to cancel it, you can text back CANCEL which will immediately cancel the appointment. Alternatively, you can call your practice to cancel your appointment.

You can also email the reception team at [email protected], or call us on 020 8464 4138.


Running late for your appointment?

Please endeavour  to be on time for your appointment and if possible contact us by telephone 020 8464 4138, or email [email protected] if you think you may be a little late arriving for your appointment.

However, if you are more than 10 minutes late we will ask you to rebook, unless it is an urgent problem.


Interpreting and Translation Support

The Practice has a professional translating service to offer translation for patients whose first language is not English.

The service can also provide a BSL interpreter to provide sign language for patients with hearing difficulties.

Please advise Reception when making an appointment that you require this support, so this can be arranged for your appointment.


Home Visits

Although a traditional part of general practice, home visits are time consuming. Please remember that several patients can be seen in the practice in the time that it takes to make one home visit.

So please help us to help you and our other patients by visiting the surgery whenever possible.  

 Home Visits are reserved for the following groups of patients: 

  • Terminally ill
  • Housebound
  • Patients who are severely ill in bed

eConsult

Contact your GP online

How to Make an Appointment

Appointmentsmay be booked in several ways:

eConsult

Use the Contact Your Doctors Online pop up form on the front page of our website.  We are responding to eConsults within 24 hours at present.

Online

Patients can book appointments up to 4 weeks in advance using online services.

By Phone

Patients can book an appointment by calling reception on 020 8464 4138

We are experiencing high volume of calls to the Practice.  We would prefer if you would use eConsult. 

Please only use the Practiceemail address to order repeat prescriptions, or for queries: [email protected]


Cancelling Your Appointment

When you receive an appointment at the practice, please ensure that you arrive on time. If you can no longer make your appointment, it is very important you let the practice know so this can be offered to another patient. A lot of money is wasted in the NHS every year by patients who do not attend a booked appointment.

If you receive an appointment reminder via text message and want to cancel it, you can text back CANCEL which will immediately cancel the appointment. Alternatively, you can call your practice to cancel your appointment.

You can also emailthe reception teamat [email protected], or call us on 020 8464 4138.


Interpreting and Translation Support

The Practice has a professional translating service to offer translation for patients whose first language is not English.

The service can also provide a BSL interpreter to provide sign language for patients with hearing difficulties.

Please advise Reception when making an appointment that you require this support, so this can be arranged for your appointment.


Home Visits

Although a traditional part of general practice, home visits are time consuming. Please remember that several patients can be seen in the practice in the time that it takes to make one home visit.

So please help us to help you and our other patients by visiting the surgery whenever possible.

Home Visits are reserved for the following groups of patients:

  • Terminally ill
  • Housebound
  • Patients who are severely ill in bed

eConsult

Contact your GP online

How to Make an Appointment

Appointments may be booked in several ways:

eConsult

Use the Contact Your Doctors Online pop up form on the front page of our website.  We are responding to eConsults within 24 hours at present.

Online

Patients can book appointments up to 4 weeks in advance using online services.

By Phone

Patients can book an appointment by calling reception on 020 8464 4138

We are experiencing high volume of calls to the Practice.  We would prefer if you would use eConsult. 

Please only use the Practice email address to order repeat prescriptions, or for queries: [email protected]


Cancelling Your Appointment

When you receive an appointment at the practice, please ensure that you arrive on time. If you can no longer make your appointment, it is very important you let the practice know so this can be offered to another patient. A lot of money is wasted in the NHS every year by patients who do not attend a booked appointment.

If you receive an appointment reminder via text message and want to cancel it, you can text back CANCEL which will immediately cancel the appointment. Alternatively, you can call your practice to cancel your appointment.

You can also email the reception team at [email protected], or call us on 020 8464 4138.


Running late for your appointment?

Please endeavour  to be on time for your appointment and if possible contact us by telephone 020 8464 4138, or email [email protected] if you think you may be a little late arriving for your appointment.

However, if you are more than 10 minutes late we will ask you to rebook, unless it is an urgent problem.


Interpreting and Translation Support

The Practice has a professional translating service to offer translation for patients whose first language is not English.

The service can also provide a BSL interpreter to provide sign language for patients with hearing difficulties.

Please advise Reception when making an appointment that you require this support, so this can be arranged for your appointment.


Home Visits

Although a traditional part of general practice, home visits are time consuming. Please remember that several patients can be seen in the practice in the time that it takes to make one home visit.

So please help us to help you and our other patients by visiting the surgery whenever possible.  

 Home Visits are reserved for the following groups of patients: 

  • Terminally ill
  • Housebound
  • Patients who are severely ill in bed

eConsult

Contact your GP online